1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email address)
• Search queries and preferences
• Usage data and analytics
• Communication data when you contact us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of certain communications
• Request a copy of your data

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@leadzap.net

1. Acceptance of Terms

By accessing and using Leadzap, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of Leadzap for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Service Description

Leadzap provides B2B lead generation services including business search, contact information retrieval, and lead management tools. We strive to provide accurate and up-to-date information, but we cannot guarantee the accuracy of all data.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

• Safeguarding the password and all activities under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring your account information remains accurate and up-to-date

5. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information

6. Subscription and Billing

Our service is offered on a subscription basis. By subscribing, you agree to:

• Pay all fees associated with your subscription
• Automatic renewal unless cancelled before the renewal date
• Price changes with 30 days notice
• No refunds for used subscription credits

7. Limitation of Liability

In no event shall Leadzap, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

8. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@leadzap.net

1. General Refund Policy

At Leadzap, we strive to provide excellent service and value to our customers. However, due to the nature of our digital services, we have specific refund policies in place.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

• Cancellation requests must be submitted before the next billing cycle
• You will retain access to the service until the end of your paid period
• No partial refunds for unused time within a billing period
• Unused credits are forfeited upon cancellation

3. Credit Usage Policy

Our service operates on a credit-based system. Once credits are used for searches or lead generation, they cannot be refunded. This includes:

• Lead searches performed
• Contact information retrieved
• Data exports generated
• Any other service usage that consumes credits

4. Refund Eligibility

Refunds may be considered only in the following circumstances:

• Technical issues preventing service access (verified by our team)
• Duplicate charges due to billing errors
• Service discontinuation by Leadzap
• Unused credits in the account (before any service usage)

Note: All refund requests are subject to review and approval at our sole discretion.

5. Refund Process

To request a refund:

• Contact our support team at support@leadzap.net
• Provide your account details and reason for refund request
• Allow 5-10 business days for review
• If approved, refunds will be processed within 7-14 business days

6. Non-Refundable Items

The following are not eligible for refunds:

• Used subscription credits
• Downloaded or exported data
• Services already rendered
• Third-party fees or charges
• Change of mind or business requirements

7. Dispute Resolution

If you disagree with our refund decision, you may request a review by our management team. All disputes will be handled in good faith and in accordance with applicable consumer protection laws.

8. Contact Us

For questions about this refund policy or to request a refund, please contact us at:

Email: support@leadzap.net

Response Time: We typically respond to refund requests within 24-48 hours.